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Raving Fans: A Revolutionary Approach To Customer Service ISBN13: 9780688123161 Condition: New Notes: BRAND NEW FROM PUBLISHER! 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold! “Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers [...]
Customer Satisfaction is Worthless, Customer Loyalty is Priceless: How to Make Them Love You, Keep You Coming Back, and Tell Everyone They Know ISBN13: 9781885167309 Condition: New Notes: BRAND NEW FROM PUBLISHER! BUY WITH CONFIDENCE, Over one million books sold! 98% Positive feedback. Compare our books, prices and service to the competition. 100% Satisfaction Guaranteed [...]
Award Winning Customer Service: 101 Ways to Guarantee Great Performance ISBN13: 9780814474549 Condition: New Notes: BRAND NEW FROM PUBLISHER! 100% Satisfaction Guarantee. Tracking provided on most orders. Buy with Confidence! Millions of books sold! Delivering top-of-the-line customer service is Job #1 for most companies, an important factor in keeping profits high and customers coming back. [...]
Customer Service Training 101: Quick and Easy Techniques That Get Great Results Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a [...]
Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization “Filled with treasure and big ideas, this book will help you become exceptional.” – SETH GODIN In a tight market, your most powerful growth engine and your best protection from competitive inroads is this: put every thing you can into cultivating true [...]